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Support Center » News » Planned Billing System - Upgrade

 Planned Billing System - Upgrade
Posted By: Duane Smith On: 19 Apr 2010 10:34 AM
Details The upgrade of our billing system to version 4.1.2

Dear Customer,

On Monday the 19th of April 2010 at 12H00, we'll be upgrading our billing system to the latest version (4.1.2). This will introduce a significant number of bug fixes and feature enhancements.

No downtime is expected during this upgrade as the billing will be handled by other front-end Servers.

With this upgrade, customers will be able to purchase credit and assign this credit to any invoice of their choice. Any credit that is due to customers will need to be manually assigned to invoices by the customer.

All customer information and data will be retained from the previous version of the system and transferred to the recent version, so all your details will remain intact.

No price increases are planned for the 2010 period.

Automatic Suspensions will commence as of 1st May 2010. Any invoices dated 15 days or more will be suspended without notification.

We are also looking to introduce a new Debit Order and Credit Card processing System later this year, depending on successful testing. We will keep you updated on its progress.

Finally, we will be offering further services as the year progresses; these will include Dedicated IP Addresses, SSL Certificates, Domain Only Packages and more.

We wish you all a lovely day.

--
Kind Regards

The Billing & Account Department
Mzansi Web Hosting cc
http://www.mzansiwebhosting.co.za/



Posted By: Web Master On: 19 Apr 2010 11:22 AM
Valuable client

Since we are doing an upgrade on a clustered environment, the upgrade will not take more than 30 minutes, in fact 15 minutes is all that we need. In terms of usability, this upgrade will do more than you expected, summary in the home page is included and many more features.
Posted By: Ruth Vorster On: 19 Apr 2010 11:14 AM
I think you missed the important part here, we need to know how long is the upgrade going to take. I agree with you Lwazi, simplifying the home page and includes all the features we need will help us a lot.
Posted By: Lwazi Matshaya On: 19 Apr 2010 11:03 AM
Thumbs up guys, it's great to hear that some companies can perform an upgrade without a downtime. I hope you will simplify your interface because we don't like to spend too much time on the billing page. If it can display Account balance and invoice due on the home page that will simplify the whole this as we won't need to navigate further for that information. Thanks guys.
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